FAQ
Below are some of the common questions:
Office
Steenfabriekstraat 2
2861GR Bergambacht
This is not a store!
KVK: 67885071
Email: info@fullyhyped.nl
Return Policy for FULLY HYPED
At FULLY HYPED, we want to ensure that you are completely satisfied with your purchase. If, for any reason, you are not happy with your item(s), we provide a straightforward return process. Please review our return policy below:
Time Frame:
- Items must be returned within 30 days of the delivery date.
Condition:
- Returned items must be in new, unused condition, and include the original packaging and tags.
Return Process:
Initiate Your Return:
Log in to your account at fullyhyped.com and navigate to your past orders.
Select the order you wish to return and click on the ‘Start Return Process’ option.
Return Review:
Once you have submitted your return request, our team will review it. If your return meets our criteria, we will approve the request and send you a return label via email.
Shipping Your Return:
Print the provided return label and attach it to the outside of your return package.
Pack the item(s) securely in the original product packaging, if possible. All returned items must be in new, unused condition, with all original tags and packaging.
Receiving and Inspection:
After we receive your returned item(s), our team will inspect the condition. Once everything is verified, we will process the return.
Refund Processing:
If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. This process typically takes a number of business days, depending on your card issuer's policies.
Please note that the refund amount may be adjusted if the return does not meet our conditions, such as new and unused state with original packaging.
Refunds:
- Upon receipt and inspection of the item, we will process your refund. The original method of payment will be credited within 5 business days. Please note, original shipping fees are non-refundable.
Exchanges:
- If you wish to exchange an item, please follow the return process and place a new order for the item you desire.
Non-returnable items:
- Certain types of items cannot be returned, such as Customized products or free products (excluding shipment fee).
Defective or Damaged Items:
- If you receive a defective or damaged item, please contact us immediately at the contact form below.
- If you have any questions regarding our return policy, please contact us below this page.
Thank you for shopping with FULLY HYPED. We appreciate your business and want to make sure that you have the best possible experience with our products.
Terms and Conditions for FULLY HYPED
Introduction:
Welcome to FULLY HYPED. By accessing our website, www.fullyhyped.com , you agree to these Terms and Conditions, Privacy Policy, and all other applicable laws and regulations. If you do not agree with any part of these terms, you are prohibited from using our site.
Use License:
Permission is granted to temporarily download one copy of the materials on FULLY HYPED's website for personal, non-commercial transitory viewing only.
Disclaimer:
The materials on FULLY HYPED's website are provided on an 'as is' basis. FULLY HYPED makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Limitations:
In no event shall FULLY HYPED or its suppliers be liable for any damages arising out of the use or inability to use the materials on FULLY HYPED's website.
Accuracy of Materials:
The materials appearing on FULLY HYPED's website could include technical, typographical, or photographic errors. FULLY HYPED does not warrant that any of the materials on its website are accurate, complete or current.
Links:
FULLY HYPED has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by FULLY HYPED. Use of any such linked website is at the user's own risk.
Modifications:
FULLY HYPED may revise these Terms and Conditions for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions.
Governing Law:
These terms and conditions are governed by and construed in accordance with the laws of The Netherlands and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Your Privacy:
Please read our Privacy Policy.
Privacy Policy for FULLY HYPED
Last updated: 30 november 2023
Thank you for choosing to be part of our community at FULLY HYPED. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@fullyhyped.nl .
This privacy notice describes how we might use your information if you:
- Visit our website at www.fullyhyped.com
- Engage with us in other related ways ― including any sales, marketing, or events
In this privacy notice, if we refer to:
- “Website,” we are referring to any website of ours that references or links to this policy
- “Services,” we are referring to our Website, and other related services, including any sales, marketing, or events
1. What Information Do We Collect?
- Personal information you disclose to us
- In Short: We collect personal information that you provide to us.
- We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.
2. How Do We Use Your Information?
- In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
- We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
3. Will Your Information Be Shared With Anyone?
- In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
4. Do We Use Cookies and Other Tracking Technologies?
- In Short: We may use cookies and other tracking technologies to collect and store your information.
5. How Long Do We Keep Your Information?
- In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
6. How Do We Keep Your Information Safe?
- In Short: We aim to protect your personal information through a system of organizational and technical security measures.
7. Do We Collect Information from Minors?
- In Short: We do not knowingly collect data from or market to children under 18 years of age.
8. What Are Your Privacy Rights?
- In Short: You may review, change, or terminate your account at any time.
9. Controls for Do-Not-Track Features
- Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
10. Do California Residents Have Specific Privacy Rights?
- In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
11. Do We Make Updates to This Notice?
- In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
12. How Can You Contact Us About This Notice?
- If you have questions or comments about this notice, you may email us at info@fullyhyped.nl
13. How Can You Review, Update, or Delete the Data We Collect from You?
- Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: https://www.fullyhyped.com/pages/contact-1.
Shipping Policy for FULLY HYPED
Last updated: 30 november 2023
Thank you for shopping at FULLY HYPED. The following terms and conditions constitute our Shipping Policy.
Shipment Processing Time:
All orders are processed within a maximum of 10 business days, excluded pre-order items. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur. Mostly delivered by PostNL or DHL
Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
FULLY HYPED is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
FULLY HYPED is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy:
We currently ship to every country. Please feel free to contact us with questions
Returns Policy:
Our Return Policy provides detailed information about options and procedures for returning your order.
If you have any questions about our Shipping Policy, please contact us at: info@fullyhyped.nl